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Terms and Conditions

Terms and conditions

By using the services of GetGreen a brand of GNG Agritech & Waste Management Private Limited, it is deemed that you have accepted the Terms and Conditions of the agreement listed below. GetGreen may modify these terms and conditions at any time. In case you have any complaints or queries you can get in touch with us at 9643520281 through phone, text, or WhatsApp or email us at agro@gnggroup.com.

It governs the sales and offers on Sustainability related products including but not limited to fresh fruits, vegetables, grains, nursery products, immunity building products on App and website of GetGreen. You are requested to read the following terms and conditions before proceeding ahead

a.  It is deemed that by placing the order and registering on our App or website www.getgreen.co.in you agree to receive updates about the products and order therein. Registering and logging on to the website / App is mandatory for placing orders and once an order has been placed GetGreen will have the right to send communication about your order and other promotional communications through SMS/email/WhatsApp/phone.

b.  It will be the responsibility of the user to ensure that he/she has the correct account details and has kept the account active to ensure the proper delivery of the order placed.

c. GetGreen takes measures for daily operations and also there will be some technical downtime due to some network issues on the website it may take some time to clear 

d. It is our endeavor to always provide correct product information, pricing, and other details but some human typographical errors can occur. In such cases, we would the order cancellation or modification will be done based on the mutual agreement of both the parties.

e. When GetGreen says that the product is Organic it means that the person selling the same has informed /shown us the organic certification of the same or given self-certification for the same. GetGreen will not be able to take responsibility for the product sold by the seller in case the same is found to be incorrect. 

f.                    Since we will be selling fresh produce, the rates will vary from time to time, and changes in the same will be displayed on the website immediately. In any case, the rate charged as per the website at the time of order will always be the final rate. For most of the fresh produce, the rate is mentioned in kgs final billing will be done as per the actual weight of the same.

g. Most of our products will be sold on MRP unless otherwise specifically mentioned.

h.  Pictures displayed on the website of fresh produce, plants, and other products are for reference purposes only and actual products may vary from the same.

i. Since, GetGreen App & Website is a marketplace where Farmers, producers sell their products as well. The sellers on the marketplace have confirmed to us that the products they sell are organic by showing us the certificate for the same or giving self-certification. In case the same information is found to be incorrect we will not be able to take responsibility for damages occurring out of the same.

j.  We reserve the right to limit or deny service/delivery to any person as per its discretion and policy of the company. We reserve the right to cancel any order placed on our website in case we suspect any fraudulent transaction which is not as conforming to the Terms & Conditions of the usage of the website. We make as a policy a negative list of fraudulent transactions and Customers and reserve the right to deny any and all services to them.

k.  We provide delivery currently in Gurgaon only for retail orders and for bulk orders we provide delivery in the whole of NCR.

l.  In most cases, we give an estimated time during which delivery will be made, we will try our best to adhere to the same but in some cases, the delivery might get delayed due to reasons beyond our control. 

m.  We give utmost priority to your privacy and will not be sharing your details with anyone. For more details, you can visit our privacy policy.

n.  It is expected that you will not be violating the terms of use of the App & website as well as will not try to violate the security of the website/app.

o.  GetGreen doesn’t store your credit card or other financial information on its App or website. We use secure third-party payment gateways for the same. You can use Debit Card / Credit Card / Wallets (Specific) / UPI / Cash on delivery for payment of the orders placed.

p. Get Green may send you E-mails/SMS related to Product Sales, Offers, and Promotions from time to time on your registered contact details.

q.  All disputes and proceedings arising out of this agreement are subject to Gurgaon’s Jurisdiction.

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